PRIVACY POLICY updated on May 28,2022
Your privacy is important to KarmenLux Cosmetics and we are committed to protecting your personal information. KarmenLux Cosmetics is a wellbeing beauty brand specializing in cosmetic products which are cruelty free, vegan, gluten free, paraben and sulfate free and suitable for all skin types. This website is operated by KarmenLux Cosmetics on the GoDaddy inc.
This Privacy Policy (“Policy”) relates to our use of your personal information when you:
- Use our website, microsites or mobile applications and provide us with your personal information, for example by signing up for our newsletters or messages or leaving a review;
- Register for our rewards program;
- Purchase products directly from our website;
- Interact with us through social media, adverts or content on third party websites;
- Interact with us in person by attending a KarmenLux Cosmetics event; and/or
- Otherwise engage with us, for example by contacting our friendly customer service team (collectively the “Services”).
This Policy explains who we are; what personal information we collect about you; how we use it (including who we share that personal information with) and your rights and choices regarding your personal information.
This website is intended to be used by residents of the US only.
This Policy was last updated on and is effective as of May 28, 2022. If you have any questions or concerns about our use of your personal information, then please contact us using the contact details provided in the section below marked Contact
1. WHAT INFORMATION DOES KARMENLUX COSMETICS COLLECT ABOUT ME AND WHY?
The personal information that we may collect about you broadly falls into the following categories:
- Information that you provide directly. When you engage with KarmenLux Cosmetics, we may ask you to share your personal information. We have listed below the categories of personal information we may collect:
- Identifiers. Such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.
- For example, if you create an account, purchase any products, submit a product review, enter a competition and/or contact our customer service team you may provide your first name, last name, date of birth, gender, email address, mailing address and/or telephone number.
- When you register for an account, we will also collect information associated with your account such as the date you joined and your order numbers.
- Such as name, signature, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, payment card number, or any other financial information. Some personal information included in this category may overlap with other categories.
- For example, when you place an order and/or contact our customer service department, you may provide your delivery and billing address, credit card type, credit card number and credit card expiration date. We will also collect details of your past orders.
- Images and photographs. For example, if you enter a competition on the website or via social media when you tag us you may provide a photograph of yourself, or if you engage with us via technologies such as AR, face evaluation or other tools.
- Your opinions or other information. For example, if you review the products you have purchased from us or provide information about products and/or cosmetic concerns, and the brands and products you use.
- Commercial information. Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
- Information that we collect automatically. When you engage with KarmenLux Cosmetics we may use cookies and similar tracking technology to collect the following information about you automatically.
- Internet or other electronic network activity information. Such as browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.
- For example, when you visit the website, engage with KarmenLux Cosmetics content or with us digitally, we may collect certain information from your computer, tablet or mobile phone (“Device”) such as your IP address, Device type (i.e. make and model), unique device identification numbers, browser-type and time zone settings
- We may also collect information about how your Device has interacted with us including: the pages accessed and links clicked; how you navigate to and from the website (such as how you scroll over the site, which parts you click and how long you spend on each page); your preferences, the products and/or services that you have viewed or searched for; and crashes, download errors and response times.
- Geolocation Data. Such as physical location or movements. We collect your IP address and infer location such as city or postcode therefrom.
- For example, when you visit the website, engage with KarmenLux Cosmetics content or with us digitally, we may collect your broad geographic location (e.g. country or city-level location) from your Device.
- Inferences drawn from other personal information. Such as a profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
- For example, when you visit the website, we may use the personal information indicated above to provide you with tailored advertising, content and products that we think you may like. This is described in further detail in the section below marked “How does KarmenLux Cosmetics use my personal information?”.